WORK EXPERIENCE:
November 2013 – May 2014: Legacy Plains Developers Corp.
Branch Manager ( Minglanilla and Naga)
• Responsible for the operation of two projects.
• Oversee the performance of 80 In-house Sales Team.
• Oversee the performance of 25 Accredited Realty Firm.
• Implements administrative operation function.
• Responsible for project planning, budgeting and implementation.
• Responsible for the sales; operation and collection performance of the 2 development.
• Responsible for the employee performance coaching, mentoring and motivation.
• Responsible for crisis management resolution.
• Responsible for the inventory of product, equipment and supplies.
• Responsible for the Sales and Marketing planning and implementation.
May 2011 – January 2013: Robert Bosch Inc.
Sales Representative/Area Manager
• Responsible for managing accounts in the whole South Luzon .
• Responsible for achieving or exceed monthly and annual sales target.
• Responsible for achieving or exceed monthly and annual collection target.
• Responsible for supervising the market developer assigned in South Luzon .
• Responsible for sales coaching and target analysis.
• Conduct strategic planning and distribution.
• Conduct on-site training, seminars and demonstration about the product.
September 2010 – March 2011: 724Care Inc.
Business Development Manager
• Be a good ambassador for a new and trial accounts/campaign.
• Responsible in looking for new client to invest in the company.
• Planning, account and manpower management.
• Responsible for hiring suitable representative for each new account.
• Meeting monthly scorecards.
• Providing maximum service satisfaction to the customer.
• Process billing payment and inquiries.
• Process customer service sales order.
October 2007 – February 2010:
Convergys Philippines Inc.
TIER 2
:
Customer Account Executive/Sales Representative
• Responsible for passing monthly scorecard.
• Providing maximum service satisfaction to the customer.
• Process billing payment and inquiries.
• Process customer service sales order.
• Act as a product and services ambassador.
• Responsible for coaching and monitoring on my team.
April 2007 - October 2007: Qualfon Philippines
TIER 2:
Direct Sales Representative/Technical Support Representative
• Taking supervisory and managerial calls upon customer's request.
• Hold more responsibility with regard to customer's product issue.
• Give assistance to the retailers like Wallmart, Radio Shock, Wallgreens and others.
• Receive and process phone orders.
• Assisting retailer rep. with regard to phone issues.
• Meeting monthly scorecards.
• Process credit card payments.
• Resolve customer's issue with regard to inability to make or receive calls and any other technical issues.
• Provide quality service to the customer in activating, reactivating or adding minutes to their phone.
October 2006 – March 2007: 10-4 Marketing
Loan and Credit Consultant
• Process credit card application.
• Conduct product research and verification.
• Make local outbound calls.
• Responsible to meet monthly quota.
• Conduct product demo and presentation to client/s.
• Provide credit card information.
• Process credit card application.
April 2006 - October 2006:
Phil-Asia Care Plans Inc.
Sales Supervisor
• Conduct product demo and presentation to client/s.
• Handles team meeting and employee motivation.
• Responsible to meet monthly quota.
ORGANIZATION AFFILIATED:
Employee Engagement Team (EET)
Convergys Philippines Inc.
January of 2008 to January of 2009
Junior Organization of Business Technocratz (JOBTECH)
Cebu Institute of Technology
June of 2004 to October of 2006
Circle of Youth Business and Industry Leaders (CYBIL)
Cebu Institute of Technology
June of 2004 to October of 2006
ACHIEVIEMENTS:
• Bosch Accessories - Salesman Incentive Trip to China 2012
• Bosch Measuring Tools - Salesman Incentive 2012
• South Luzon sales growth of 135% for 2012
• Bosch Measuring Tools – Salesman Incentive 2011
• South Luzon sales growth of 118% for 2011
SEMINARS/CONFERENCE ATTENDED:
• Bosch Asia Pacific Conference – Phuket , Thailand
• Bosch Dealers Conference 2012 – Plantation Bay , Cebu City
• Bosch Financial Wellness – Fort Bonifacio Global City, Taguig City
• Bosch Employee Conference – Puerto Princesa, Palawan
• Assertive and Proper Communication Training - Fort Bonifacio Global City, Taguig City
• Power point and Animation Seminar – Fort Bonifacio Global City , Taguig City
• Compliance and Business Ethics – Fort Bonifacio Global City, Taguig City
• Distribution Management System - Fort Bonifacio Global City, Taguig City
• Antitrust Law – Fort Bonifacio Global City, Taguig City
• Product Liability – Fort Bonifacio Global City, Taguig City
• Export Control -
Fort Bonifacio Global City, Taguig City
• Bosch Dealers Conference 2011- El Nido, Palawan
• Bosch Corporate Compliance - Fort Bonifacio Global City, Taguig City
• Market Visit and Area Assessment – Northern Luzon and Dumaguete
• Motivation and Monitoring Seminar – Cebu Institute of Technology , Cebu City
SEMINARS/TRAINING CONDUCTED:
• Bosch Brand and Safety Awareness (February 2012) – Daet, Camarines Norte
• Bosch Brand and Safety Awareness (October 2011) –
Daraga, Albay
• Bosch Brand and Safety Awareness (September 2011) – Naga, Camarines Sur
Key Skills:
• Strong administrative and organisational skills
• Effective change agent
• Extreme multi-tasking abilities
• Excellent negotiation, communication and writing skills
• Flexible and agile thinker
• Financial management awareness
• Excellent motivation and coaching skills
• Excellent in Sales Planning, Promotion and Distribution
• Proven team management and leadership skills
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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