Prior to landing a post in the government sector, I was an accomplished data analyst and continuous improvement champion in a multinational BPO, Startek International Ltd. During my stint with Startek, I rose through the ranks, starting off as a customer service representative and got promoted to Team Lead after just over a year, partly due to the Top Agent of the Month Awards I garnered leading to the Agent Of The Year prize. I then moved on to the administrative side of the business, handling data analysis and presenting to the upper management action plans as a continuous improvement champion, focusing on ways how to elevate the quality of customer service being delivered to the clients.
I then moved to the government sector as an Administrative Officer III of the General Services Office, focused on the Procurement side of operations. I ensured that all members of the procurement team are delivering efficiency with full integrity in terms of the entire procurement process.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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