I help busy business owners and teams generate leads, close more deals, coordinate transactions, and keep operations running smoothly.
I'm Ceslyn, a versatile Virtual Assistant with 8+ years of hands-on experience across outbound sales, cold calling, customer support, transaction coordination, acquisitions and dispositions, CRM management, and administrative operations. I've supported U.S.-based businesses in real estate, insurance, logistics, tech, and travel — so I know how to adapt quickly and represent your brand professionally.
What I can do for you:
Cold Calling & Appointment Setting — high-volume outbound prospecting, lead qualification, script-based and conversational calling, calendar scheduling and confirmation
Sales & Outbound Calling — outbound sales campaigns, follow-up sequences, objection handling, upselling, and closing support across any industry
Acquisitions & Disposition Support — seller lead follow-up, buyer outreach and qualification, offer coordination, marketing support for active listings, managing disposition pipelines, and supporting the full deal cycle from motivated seller to end buyer
Transaction Coordination — managing contracts and deadlines, coordinating with title companies and attorneys, tracking earnest money, handling A-B/B-C double-close transactions, and keeping all parties aligned from contract to close
Customer Service & Support — inbound and outbound support via phone,
Admin & Executive Assistance — inbox and calendar management, scheduling, document preparation, data organization, follow-ups, and general back-office support
Data Entry & CRM Management — accurate data entry, contact list building and cleanup, pipeline tracking, CRM updates, and reporting (Follow Up Boss, HubSpot, and others)
Whether you need someone on the phones generating leads, supporting your acquisitions and sales pipeline, keeping your transactions on track, or taking care of your customers — I can step in and get to work.
Tools & platforms: Follow Up Boss · HubSpot · Google Workspace · Microsoft Office & OneDrive · Trello · Notion · Calendly · VICIdial · MojoDialer · Zoom · Slack
I'm fluent in English, available full-time, and comfortable working across U.S. time zones. I communicate proactively — you'll always know what I'm working on and where things stand.
Let's connect! Message me, and I'll get back to you within 24 hours. I'd love to learn about your business and show you how I can help.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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