I started working in 2004. All of my job experiences are from BPO (Call Center) and from these experiences, I was able to excel in providing good customer service. I am excellent when it comes to multitasking because it is the most important quality in a customer service representative for you to satisfy and provide the customer needs. Also, soft skills plays a major role in providing excellent service for customers to understand and vice versa. The accounts I handled are all technical, from computers to internet connectivity. Also, soft skills plays a major role in providing excellent customer service for customers to understand and vice versa.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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