CONTENT RESEARCHER cum Data Administrator

Overview

Looking for full-time work (8 hours/day)

at $1.69/hour ($327.27/month)

Bachelors Degree in Nursing

Last Active

July 30th, 2014 (4331 days ago)

Member Since

July 30th, 2014

Profile Description

Summary of Projects:
1. Project Perk Me, Innovations
A Mobile App for discounts, freebies and various offers from several deal providers aggregated into a simple and easy to use interface. (now Gdeals)
? Research and collect information for App content (products, deals, discounts, promotions).
? Collect all discounts and privileges based on credit, membership and privilege cards to upload in the portal through CSV file.
? Maintain and update all information and content on App.
? Analyze data and quality check uploaded entries in the portal.
? Inquire and make phone calls to merchants with their existing promos.
? Coordinates and report any technical issues arising with other team.
? Provides daily tracking and reporting.
2. Project Tailor (KMS), Customer Communications and Knowledge Management
? Responsible for all tasks that are relevant to updating and modifying of data directly in the system.
?
Ensures accuracy and completeness of encoded data.
? Performs analysis and quality check of modified data.
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Update records and information in the system
? Completion of the required task within the desired deadline
? Maintains confidentiality regarding the information being dealt with.
3. KMS Migration, Customer Communications and Knowledge Management
Migrating of data from an old system (Globe LookUp) to KMS (Knowledge Management System). KMS lighthouse is the provider of multi-channel customer knowledge solutions.
? Responsible for all tasks that are relevant to content migration, maintenance and creating of new entries in the system.
? Reviews and analyses telecommunication network promos, plans and products. It includes mechanics, scenarios, and frequently asked question. (FAQ’s)
? Performs analysis of data and quality check of the created entries.
? Recommend keywords for better optimization
? Improves process scripting for Customer Service scenarios.
? Provides daily work load and tracking of articles as Lead Admin.
? Ensures all entries conform to the client specifications and requirements.