9 years BPO/Call Center Industry, 2 years Marketing/Lead Analyst, 4 years Englis

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

San Sebastian College Recolettos

Last Active

July 26th, 2021 (1237 days ago)

Member Since

July 30th, 2014

Profile Description

Let me introduce myself, My name is Upgrade to see actual info Upgrade to see actual info but I go by my nickname Carla which I prefer. I have been in the BPO Industry for almost 6 years, I worked with different Call Center Companies. 2012 I decided to switch Industry then I went to be a Marketing Analyst, after being regularized in the company, I got promoted to Lead Analyst, I set up an appointment for my boss which is the CEO & SVP of the company. I have been teaching English for a year now, the kind of students I have are those who would like to work in a Call Center Industry, some would go abroad and some just want to learn how to speak English Fluently. I am very efficient, I value other people's time as I value mine. I am polite most of the time, I respect everyone, the kind of treatment I would like to get in return.  I like Teaching as I found out that it feels Good to share Knowledge to those who are interested to Learn.
My areas of expertise where I can help your business or company:
Customer Service
-Phone, Email and Live Chat
-Account, Billing, Order inquiry handling
-Pre-sales, On-sales, Post-sales support
-Technical Support
Admin Support
-Virtual assistance
-Email response handling
-Transcription
-Research
-Data entry
-Social Media Management
Sales & Marketing
-B2B
-B2C
-Appointment setting
-Lead Generation
-Email marketing
-Lead qualification
-Telemarketing
-Sales
-Surveys
-Credit card collections