9 years BPO/Call Center Industry, 2 years Marketing/Lead Analyst, 4 years Englis

Overview

Looking for full-time work (8 hours/day)

at $4.29/hour ($818.18/month)

San Sebastian College Recolettos

Last Active

July 26th, 2021 (1783 days ago)

Member Since

July 30th, 2014

Profile Description

Let me introduce myself, My name is ---------- ---------- but I go by my nickname Carla which I prefer. I have been in the BPO Industry for almost 6 years, I worked with different Call Center Companies. 2012 I decided to switch Industry then I went to be a Marketing Analyst, after being regularized in the company, I got promoted to Lead Analyst, I set up an appointment for my boss which is the CEO & SVP of the company. I have been teaching English for a year now, the kind of students I have are those who would like to work in a Call Center Industry, some would go abroad and some just want to learn how to speak English Fluently. I am very efficient, I value other people's time as I value mine. I am polite most of the time, I respect everyone, the kind of treatment I would like to get in return.  I like Teaching as I found out that it feels Good to share Knowledge to those who are interested to Learn.
My areas of expertise where I can help your business or company:
Customer Service
-Phone, Email and Live Chat
-Account, Billing, Order inquiry handling
-Pre-sales, On-sales, Post-sales support
-Technical Support
Admin Support
-Virtual assistance
-Email response handling
-Transcription
-Research
-Data entry
-Social Media Management
Sales & Marketing
-B2B
-B2C
-Appointment setting
-Lead Generation
-Email marketing
-Lead qualification
-Telemarketing
-Sales
-Surveys
-Credit card collections