I am a Customer Service Representative with experience supporting U.S.-based healthcare accounts and I am transitioning into an entry-level Virtual Assistant role. I have a solid background in handling inbound calls, providing dental benefits and claims information, resolving customer concerns, and managing claim tickets for reprocessing.
I currently work at a BPO company, where I also support new hires as a subject matter expert. In addition, I have administrative and bookkeeping experience from a medical center, including data entry, records management, trial balance preparation, and government remittances.
While I am new to the VA role, I am highly trainable, detail-oriented, and comfortable handling administrative tasks,
I am seeking a long-term remote opportunity as an entry-level Virtual Assistant, Healthcare VA, or Customer Support Specialist.
Experience: 2 - 5 years
Experience: 2 - 5 years
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