Overview
Looking for full-time work (8 hours/day)
at $192,053.04/hour ($36,364,090.91/month)
Bachelors degree
Last Active
March 23rd, 2016 (3740 days ago)
Member Since
July 27th, 2014
Profile Description
I stand as a backbone in the BPO industry, as a workforce support. My responsibilities are to respond to email from Operations, manage agents' schedule, monitor agents' adherence/compliants, attend daily huddle calls, send intraday reports and answer agents calling if they will be late or absent.
I am highly proficient in Microsoft Office (outlook,word,excel,powerpoint) as these programs consume much of my daily tasks. I have skills as well in operating workforce management tool wherein this is where we strategiize staffing of the account daily.
I am a self-starter and proactive individual and have a good working relationship with clients and colleagues.
Top Skills
Other Skills
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 38
- Influence: 29
- Steadiness: 12
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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