Seeking a position where my extensive experience will be further developed and u

Overview

Looking for full-time work (8 hours/day)

at $1.59/hour ($280.00/month)

college level

Last Active

July 7th, 2010 (5272 days ago)

Member Since

July 7th, 2010

Profile Description

SupportSave Solutions,Cebu 6000
November 9, 2009 – Present
Inbound/Outbound
Customer Service Representative
Answer phones and respond to customer requests.
Provide customers with product and service information.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Research billing issues and misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Transfer customer calls to appropriate staff and complete call logs and reports.
Other duties as assigned.
Support and provide superior service via phones ande-mails as a
caller.
Provide client with latest developments and trends in the industry of stock market.
Research, and gather leads using the internet.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow-up on financial advisors inquires not immediately resolved and process appointment setting.
Gaisano Group of Companies, Cebu City 6000
May 11 – October 25, 2009
Sales Assistant
To look after our customers, promote our products, work as part of a team and eliminate unnecessary loss.
Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request.
Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of needs or places orders with outside sales representative within established limits.
Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales.
Trains new sales staff in basic operations and procedures.
Other duties as assigned.
Health Station Company, Tacloban City 6500
August 25 - January 30, 2008
Sales Representative
Present and sell company products and services to current and potential clients.
Follow up on new leads and referrals resulting from field activity.Identify sales prospects and contact these and other accounts as assigned.
Prepare presentations, proposals and sales contracts.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Coordinate company staff to accomplish the work required to close sales.
Other duties as assigned.
COMPUTER SKILLS :
Internet Proficient
Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
Microsoft Windows XP
Microsoft Office XP Professional