Donna

Virtual Assistant/ Quality Assurance Analyst

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Overview

Looking for full-time work (8 hours/day)

at $3.35/hour ($640.00/month)

Bachelors degree

Last Active

June 1st, 2026 (11 days ago)

Member Since

July 25th, 2014

Profile Description

I worked as a Quality Assurance Analyst in the BPO world — basically the person making sure sales agents in the UK weren’t auditioning for The Wolf of Wall Street. My forte was sales verification: listening to call recordings, checking whether products were sold cleanly, ethically, and without any “creative interpretations” of honesty. I kept a sharp ear on how agents obtained customers’ bank details and whether they followed the proper call flow instead of freestyling their way into compliance nightmares.

Before that, I was a Customer Service Associate for a directory assistance company serving Canadian callers — meaning I spent my days helping people find what they needed while perfecting the art of staying polite under pressure.

Top Skills

Experience: 6 months - 1 year

Other Skills

Basic Information

Age
45
Gender
Female
Website
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Address
Rodriguez, Rizal
Tests Taken
IQ
Score:  101
DISC
Dominance: 11
Influence: 26
Steadiness: 40
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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