Current Employment Status:
Hired Part Time on Jul 1, 2024
My two most recent position were as 1. Quality Assurance Specialist - tasked to review SOPs and guidelines to ensure alignment among different knowledge platforms and assessing agent compliance with new products, policies, and processes. 2. Virtual Assistant - tasked to do data entry, provide customer support and analyze data error in the system. I am also an experienced Executive Assistant tasked to conduct research, analyze data, and manage executives' schedules, appointments, and travel arrangements. I also coordinated meetings and events, managed
Experience: 5 - 10 years
More than 9 years of experience in doing quality work in the bpo industry.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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