Current Employment Status:
Hired Part Time on Jul 1, 2024

Armi

Quality Analyst

70 ID PROOF
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College

Last Active

December 5th, 2024 (10 days ago)

Member Since

July 24th, 2014

Profile Description

My two most recent position were as 1. Quality Assurance Specialist - tasked to review SOPs and guidelines to ensure alignment among different knowledge platforms and assessing agent compliance with new products, policies, and processes. 2. Virtual Assistant - tasked to do data entry, provide customer support and analyze data error in the system. I am also an experienced Executive Assistant tasked to conduct research, analyze data, and  manage executives' schedules, appointments, and travel arrangements. I also coordinated meetings and events, managed emails and calls. Experienced using tools/apps: Slack, Workpuls, Zendesk, RingCentral, Salesforce, Google Workspace.

Top Skills

Experience: 5 - 10 years

More than 9 years of experience in doing quality work in the bpo industry.

Other Skills

Basic Information

Age
49
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  115
DISC
Dominance: 11
Influence: 15
Steadiness: 36
Compliance: 40
English
C2(Advanced/Mastery)
Government ID
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