Currently working as an article writer for real estate agents in California, Utah and Maryland; writing 5-6 articles a day for a week.
I have also worked as a customer service representative under Telstra, the largest telecommunication company in Australia. We handle customer's phone connection applications and does order processing; Conveyed detailed information regarding the customer's order process in a reassuringmanner with step by step instruction to resolve application issues; Reviewed and issued audits on account information and processes data bases; Send out reports, consolidating team datas, and communicates with subject matter experts; Knowledge in handling outbound calls.
And also for CitySourced as a Virtual Assistant supporting the Director of Business Development and the Director of Customer Service with inbound leads generated to qualify and close business deals. I have also coordinated calendar scheduling for Director of Business Development and Director of Customer Service.
Then lastly, I am currently employed as a regular employee at Cisco doing technical job and customer service.
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