I managed the customer service team of my previous employer. Working for an IT company, the customer service team is one of the most stretched team in the office. I was tasked to ensure that clients and management are satisfied with our service as agreed in the SLA and also ensure that in house clients are up to date with agreed timelines.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.