Virtual Assistant/Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

July 1st, 2022 (897 days ago)

Member Since

July 22nd, 2014

Profile Description

My background includes serving as a customer service Unit Manager, associate, email support and Project Manager within both call-center and banking environments. My primary job role is to train the clients on how to use the software/system and provide assistance to them along the way.
Most recently, I worked as SAP Course Development Trainer, where my responsibilities included training faculty members about Bookkeeping, Accounts Receivable and Payable and Payroll Management then teach them to the students.
Previously, I worked as an email support specialist providing customer assistance and satisfaction according to the client's needs and inquiries. I consistently reach the target goals of answering 50 - 80 emails per day.
In addition to this experience, I gained considerable customer service skills and people handing skills when I was a Unit Manager for JP Morgan Chase Bank. I also worked with ADP as an Implementation Specialist for Payroll of Small Businesses who has not more than 50 employees.
I also bring to the table strong computer proficiency in MS Word, MS Excel and CRM database applications and SAP Business One.