IT Support Manager

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelor of Science in Computer Science

Last Active

July 22nd, 2014 (3800 days ago)

Member Since

July 22nd, 2014

Profile Description

Install new hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Installing and configuring computer hardware operating systems and applications
Responding to support tickets in a timely manner
Setting up new users' accounts and profiles and dealing with password issues
Manage the inventory, support and maintenance of the companys technology assets, including, but not limited to: desktop and notebook computers, mobile devices, printers and software.
Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations.
Conduct research and make recommendations on hardware and software products, services, protocols, and standards.Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Supporting the roll-out of new applications
Serve as the corporations primary contact for telephone. Monitor plan structure, usage and overall spending.
Prioritizing and managing many open cases at one time
Rapidly establishing a good working relationship with team members and vendors
Testing and evaluating new technology