Call center Agent (Collections Specialist, Sales Specialist, Customer

Call center Agent (Collections Specialist, Sales Specialist, Customer Service)

Overview

Looking for part-time work (4 hours/day)

at $3.41/hour ($300.00/month)

2-year course graduate

Last Active

August 29th, 2014 (3760 days ago)

Member Since

July 22nd, 2014

Profile Description

Being a Call center Agent is a tough job, I need to be flexible with schedules, workloads, environment and to people I work with. Multi-tasking is the most important skill, for I talk/pacify the valued customers and at the the same time I have to create a suitable resolution based on what the customers need. Documenting the conversation to make sure that what happened was noted in the database, that's where I was able to use my good typing skills. Another is on how I deliver myself to the client. I have to be spontaneous, firm but not rude (with collections), friendly and reliable (with Sales and Customer Service), and tone of voice that will make the customer feel that they are being taken care of.
I really enjoy working as a Call center Agent.. It makes me improve in many aspects and find new friends.