Freelance worker specializing in Transcription, Data Entry, Web Research and Administrative Support. Has excellent command of the English grammar and is knowledgeable with Microsoft Office (Word and Excel). An experienced transcriber for American and British accounts. Familiar with American and British accents. Also worked as a Customer Service Representative for AT&T Mobility, explaining and resolving bill issues, providing product information and assisting with basic troubleshooting for mobile devices.
Currently working as a virtual assistant for a US-based online clothing shop, dealing with Customer Service, Order Processing, Social Media Management, E-mail Handling, Payment Processing (via Authorize.net), Prestashop Management, among others. Has good work ethics and is a fast learner.
I believe in giving honest, fast, and reliable service to ensure 100% client satisfaction.
Other skills include:
Pinterest board creation/updating
Hootsuite/ Social Media Management
Editing/Proofreading
Prestashop
Adobe Photoshop
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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