Benjamin

Tech Support

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.07/hour ($540.00/month)

Bachelors degree

Last Active

October 10th, 2024 (66 days ago)

Member Since

July 21st, 2014

Profile Description

- Hardware and software support
- Basic Wireless networking.
- Vital exposure to chat, email and data entry.
- Direct reporting to clients.
- Rolling out updates, quality and training to Tier1 and sometimes to Team Leaders.
- Recruited, hired and trained Tier1 for new support implementations.
- Served as escalation point for the team for technical inquiries and customer handling.
- Accurate reporting of stats and trends.
- Handled administrative duties and responsibilities.
- Served as a Sub-Technical trainer and Software Specialist of the team.
- Windows and Macintosh basic troubleshooting/support.

Top Skills

Other Skills

Basic Information

Age
49
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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