Operations Manager / Tech Support / Project Lead

Overview

Looking for full-time work (8 hours/day)

at $15.75/hour ($3,054.56/month)

Bachelors degree

Last Active

May 5th, 2026 (30 days ago)

Member Since

July 17th, 2014

Profile Description

Project Management / Operations Manager/ Customer Service/ Project Coordinator/ VA

Roles include:
- Overall management of IT Engineers, Development and Research
- Does the Decision making in tasks and projects.
- Planning and execution
- Managed the team directly, including tasks and approval of leaves and schedules.
- Brainstorming and Project planning
- Documentation creation including video tutorials, Network Maps, and PDF guides.
- Worked with WordPress, Asana, Basecamp, Zoho CRM, and other project tools.
- Worked with remote IT technician tools like Kaseya, TeamViewer, Splashtop, NinjaRMM, Syncro MSP, and Comodo
- Has handled VOIP provisioning and administration on Polycom Phones
- Knowledge on Windows and Mac environments, including Office 365 applications. 
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- CRM, Zoho, Basecamp, Asana, Redbooth, WorkEtc, Trello, Zendesk, Freshdesk
- Kaseya, Team Viewer, Splashtop, Ninja RMM, Go to Assist
- Outlook, Excel, Word, Powerpoint ) Google Suite, Google Apps
- Microsoft 365,  Entra, Defender, Sharepoint, Onedrive
- Microsoft Teams, Skype for Business, Slack, Zapier
- Zoo ---------- etings, WebEx, ----------
- Egnyte, Dropbox, Synology, Google Drive
- Windows and Mac
- Wordpress, Big Commerce, Etsy, Shopify, Yahoo store
- Adobe Photoshop, Adobe Illustrator, Canva, Gliffy, iMovie
- Bria Soft Phone, Polycom, Yealink, Algo, Zoiper, Nextiva