Project Management / Operations Manager/ Customer Service/ Project Coordinator/ VA
Roles include:
- Overall management of IT Engineers, Development and Research
- Does the Decision making in tasks and projects.
- Planning and execution
- Managed the team directly, including tasks and approval of leaves and schedules.
- Brainstorming and Project planning
- Documentation creation including video tutorials, Network Maps, and PDF guides.
- Worked with WordPress, Asana, Basecamp, Zoho CRM, and other project tools.
- Worked with remote IT technician tools like Kaseya, TeamViewer, Splashtop, NinjaRMM, Syncro MSP, and Comodo
- Has handled VOIP provisioning and administration on Polycom Phones
- Knowledge on Windows and Mac environments including Office 365 applications.
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- CRM, Zoho, Basecamp, Asana, Redbooth, WorkEtc, Trello, Zendesk, Freshdesk
- Kaseya, Team Viewer, Splashtop, Ninja RMM, Go to Assist
- Office 365, (Outlook, Excel, Word, Powerpoint ) Google Suite, Google Apps
- Microsoft Teams,
- Zoo
- Egnyte, Dropbox, Synology, Google Drive
- Windows and Mac
- Wordpress, Big Commerce, Etsy, Shopify, Yahoo store
- Adobe Photoshop, Adobe Illustrator, Canva, Gliffy, iMovie
- Bria Soft Phone, Polycom, Yealink, Algo, Zoiper, Nextiva
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
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