Overview
Looking for full-time work (8 hours/day)
at $4.77/hour ($909.09/month)
Bachelors degree
Last Active
March 7th, 2026 (98 days ago)
Member Since
July 16th, 2014
Profile Description
I started as a call center agent from a reputable BPO industry here in the Philippines
supporting a telecommunication Company in the US for almost 3 years. I have learned how to deal with billing concerns, irate callers, technical problems with their devices. Promoted as Quality Assurance Specialist which requires us to listen and evaluate call records and provide feedback and support to agents. After a year, i was fortunate to take my career to the next level and joined Operations as a Team Leader. Here I get to experience to take escalated calls, improve my multitasking skills, motivate and lead my own team.
I'm a positive, well-rounded individual willing to share my expertise in your company.
Top Skills
Other Skills
Basic Information
- Age
- 45
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.