Customer Service representative

Overview

Looking for full-time work (8 hours/day)

at $340,913.07/hour ($60,000,700.00/month)

Bachelors degree

Last Active

January 23rd, 2017 (2880 days ago)

Member Since

July 16th, 2014

Profile Description

I've been in the customer service industry for the past few years. I've been assigned to different departments and had handled different accounts. Generally, I answer people's queries regarding the products and most of the time did some upselling. On my previous company, in just a few months I was promoted for the supervisory department wherein we handled escalated calls. Our job was not that easy. We gave them a 1 call resolution and we always did our best to convince the customers to continue with the service/products and satisfy their needs without compromising the company. Few months after, I was then promoted to the Tier 3 department where we handled corporate calls. Basically, my job as a customer service representative is to give people's satisfaction which could also help boost the company's reputation and gain more sales.