I was a customer account executive & a level 2 tech support for cable & internet

Overview

Looking for full-time work (8 hours/day)

at $1.89/hour ($363.64/month)

High School Graduate

Last Active

July 15th, 2014 (4362 days ago)

Member Since

July 15th, 2014

Profile Description

I was trained primarily as a Customer Account Executive under the biggest cable service provider in the U.S..
My main scope of support is technical related issues affecting cable, high speed internet & digital phone.
However, my job stretches from troubleshooting to complicated issues with billing and with a bit of sales.
I can work with under pressure and multi-task at the same time. with enough training, I can easily navigate with both online and programmed tools. The skills that i have develop gives me the opportunity to level up from tier 1 to tier 2 advance technical representative. Ive worked with a lot of physical connections, set up configuration,
equipments and devices and provide detailed instructions for resolution. The best part is that I still consider myself to be eager and potentially, has a lot to learn.