Karmella

Technical Support and Customer Service Representative

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $1.88/hour ($363.64/month)

College Graduate

Last Active

July 14th, 2014 (4347 days ago)

Member Since

July 14th, 2014

Profile Description

I started at Teletech as a Technical Support Representative for internet service provider. I was the one who's responsible in dealing with customers who lost their internet connection. I was also responsible to get their connection back in a very timely manner. I never lost patience in resolving the customers issue even if they were becoming rude at the middle of the call, I always remained calmed and still listening very carefully to the customers. then, we were transitioned from a TSR, we became Customer Service Representative for billing department. We always received calls from I-rate customers and so angry with their bills. I assure them to check the system for some errors and assure them to correct the error before ending the call. As a billing agent you should have a very long patience to deal with different kinds of complaints everyday. I am confident that I have that.

Top Skills

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  107
DISC
Dominance: 30
Influence: 25
Steadiness: 33
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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