Customer Service help-desk/ Technical Support / Mobile Application Assistance

Overview

Looking for full-time work (8 hours/day)

at $2.05/hour ($360.00/month)

College Degree

Last Active

May 18th, 2017 (2848 days ago)

Member Since

July 14th, 2014

Profile Description

Excellent communication skills both in oral and written english. I already have several experience working as a technical support and customer service representative at the same time. Basically my work was about fixing cellphones, laptops and desktops including software installation.
Proven to be fast in learning tasks related to job requirement, easily adapt new ideas and procedures related to job though trainings. I am after Customer satisfaction and aim to be an Asset to the Company.
HIGHLIGHTS :
- 6 Years BPO industry
- Foreign Client/Company positive feedback
- Efficiency in
Internet related activities ie: Microsoft Office , Windows Troubleshoot , Windows Set-up, Video Editing , Browsing and Research expertise , remote helpdesk
- Effective Communication Skills ; Chat, Email , VoIP
- Over-all skill-set for technical assistance and Customer Support
- Effective Home Office environment; quiet background
with stable tools and network ; Internet wired connection of 3mpbs , Reliable and updated Personal Computers with windows and Mac Operating Systems, Stable and clear Headset , Webcam available
- Proficient in the use of various software packages including Adobe Photoshop , Bomgar remote , Jailbreaking tools for iOs, Rooting tools for Android
- Deep interest in Software management , mobile application tweaking , User testing , updated technology information, Windows application
- Advanced capability for remote assistance
- Ability to solve problems and issues with less supervision
- Self learning efficiency
- Effective verbal and written communication skills
- Able to learn things quickly through basic info provided by client