E-commerce Customer Service Associate

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $170,456.82/hour ($30,000,400.00/month)

Bachelors degree

Last Active

January 10th, 2021 (1435 days ago)

Member Since

July 14th, 2014

Profile Description

I have been in the Business Process Outsourcing industry for years as a customer and technical support. My background has honed not only my communication and technical skills, but my ability to adapt, analyze, and multitask. To be able to relate and empathize, to go beyond expectations, show genuine concern, and eagerness to help have always served as my backbone in delivering exceptional customer service.
I have various experience in call handling – inbound and outbound, email handling, chat support, fulfillment, dropshipping VA. I am also proficient in data gathering and encoding.
With exemplary quality service, your business will be able to entice and welcome new leads, maintain and retain existing consumers, and create loyal customers as I strongly believe satisfied and loyal customers are the best marketing agents. :)
*Communicating with clients and customers about their experiences with a product or service*Providing advice on purchasing products or services*Answering client or customer questions about properly using or accessing a product or service*Taking or processing orders for a product or service*Listening to customer or client complaints or concerns and working to resolve their issues*Fulfilling orders