Virtual Assistant| eCommerce Support | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

BSBA Marketing

Last Active

July 6th, 2026 (3 days ago)

Member Since

March 23rd, 2021

Profile Description

I am a dedicated eCommerce and Customer Support professional with nearly five years of experience in customer service and two years of experience in Sales and Marketing within the corporate industry. I am passionate about helping businesses grow by providing exceptional customer support, efficient administrative assistance, and reliable digital marketing support.

Throughout my career, I have handled customer inquiries through voice, chat, and email while maintaining high customer satisfaction and retention. I have also assisted with website content management, order processing, product research, product listing, content writing, social media management, and various marketing initiatives that support business growth.

**Tools and Applications**

• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Google Workspace (Docs, Sheets, Drive, Gmail)
• Microsoft Excel (data organization, sorting, filtering, and reporting)
• Google Sheets (collaborative data tracking and record management)
• Google Drive and Microsoft OneDrive (file organization and document management)
• Canva
• Adobe Photoshop
• Social Media Platforms (Facebook, Instagram, TikTok)

**Core Skills**

• Customer Support (Voice, Chat, and Email)
• eCommerce Operations
• Order Processing and Fulfillment
• Product Research
• Product Listing and Content Writing
• Website Content Management
• Social Media Management
• Digital Marketing Support
• Administrative Assistance
• Data Entry and Data Organization
• Photo Editing and Basic Graphic Design

I take pride in being dependable, detail-oriented, organized, and eager to learn. I continuously improve my skills by participating in online courses and webinars to stay updated with the latest industry trends and best practices.

As a mother of two wonderful children, I have developed strong patience, adaptability, time management, and multitasking skills—qualities that I bring into every project I handle.

I am committed to delivering high-quality work, building long-term professional relationships, and helping businesses achieve their goals through dependable support, excellent communication, and a positive attitude. I am always ready to learn new tools and processes to better serve my clients and become a valuable member of their team.