I've worked for 5 years in the BPO industry as a customer service representative for a satellite tv company based in the U.S. I am skilled in the english language and my scope of work includes resolving customer's concerns, billing, processing of payments, processing orders, adding and changing programming, minor troubleshooting, disputes, credit adjustments, offering promos and other services and updating account information. Ive also participated to work as a phonescreener under the Recruitment Internship Development Program responsible in calling applicants for a short phone interview.
I am well organized, with the ability to multi-task, able to meet daily and monthly goals, under the evaluation of customer satisfaction and other metrics.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.