Jubellene

Customer Service and AR/Collections Pro | Team Leader

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Overview

Looking for full-time work (8 hours/day)

at $11.46/hour ($2,181.82/month)

High school diploma

Last Active

September 30th, 2024 (629 days ago)

Member Since

July 13th, 2014

Profile Description

Hello,

I'm ---------- . You can call me Jovie. I have an extensive background in Customer Service and Collections for over 10 years. I am a self-motivated professional with a highly objective and result-driven mindset. My goal is to make my clients succeed in their businesses and make them and their customers delighted.

My specializations:
- Customer Service
- Collections / Accounts Receivable
- Legal escalation
- Mortgages
- Team management
- Business writing
- Email Handling
- Chat Support
- Phone Support
- Administrative Support
- Data Entry
- Web research
- Skip tracing

My skills:
- Great attention to detail
- Problem solver
- Quick learner
- Managing teams
- Can work independently with minimum supervision
- Excellent written and verbal communication skills

With experience/familiarization with the following applications:
- Salesforce
- Zendesk
- Olark
- MS Teams
- Slack
- Zoom
- Dropbox
- Microsoft Office
- Adobe Reader
- Citrix system
- Insightly
- Sage Intacct
- YayPay
- Egnyte
- Fuze

Top Skills

Accounting » Accounts Receivable

Experience: 5 - 10 years

Customer Support

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: DISC
Dominance: 25/25
Influence: 53/60
Steadiness: 88/32
Compliance: 77/74: English
C2(Advanced/Mastery)