RN/CSR w/ Medical Insurance Precert Claims/Billing experience
Hi! My name is
? Registered Nurse
? Currently working remotely as a medical biller for a DME clinic in the US (sales order verification to invoices, claims, termed insurances, denials)
? Former Healthcare Associate (CSR) for a US Health Insurance account with six years experience on:
?Benefits and eligibility
?Medical Claims
?Precertification/Pre-authorization requests
?Offline pre-authorization request (processing doctors request via fax)
?Inventory Specialist for Authorization (delegating tasks to offline agents based on the assigned worklist, tracking completion rate and aging cases)
?Team Leader (handled around 10-20 agents for six months)
?Employee Customer Satisfaction Awardee (2016) (having an exceptional score for CSAT in dealing with providers over the phone)
? Former CSR for US Radio Satellite account handling billing, product information & subscription
? Former CSR for US financial account coping with customers' concerns related to their credit card accounts.
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