I've worked 7 years in a Call Center setting; 6 in Customer Service; the last 5 as a Supervisor for a major US credit card brand with a proven track record in delivering excellent customer care. I deal with difficult customers daily, assist peers in their job functions, do callbacks, follow-ups, research, the extra mile when needed. I also create and file reports using Microsoft Office (Word, Excel, PowerPoint). I review detractor surveys, submit monthly feedback reports, do call analysis while maintaining personal metrics. I'm dedicated, honest and adhere to accuracy and truth.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.