Been in the customer service
and sales industry for 10 years
Expert in gathering, analyzing and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools; leading data-modeling and process-mapping initiatives leaning towards escalation teams and Level II tiers. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity. Has been recognized, certified and awarded as the Top Training and Quality Lead across all sites. Has extensive IB, OB, BO, CHAT, SALES, TECH, and CUSTOMER SERVICE Competencies.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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