Cherry

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 19th, 2025 (370 days ago)

Member Since

March 15th, 2021

Profile Description

Virtual Assistant | Admin Support | Customer Service | Data Entry Pro

Hi, I’m ---------- . I'm a highly organized and reliable Virtual Assistant with nearly six years of experience supporting clients in the business services industries. I help business owners, teams, and busy professionals save time and operate more efficiently by providing consistent, high-quality administrative support.

What I Can Do For You:

General Administrative Support
Efficient handling of back-office operations, including file management, document creation, transcription, and record maintenance. I take care of the routine so you can focus on growth.
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Keep your inbox clean, schedule on track, and appointments well-organized. I handle client correspondence, meeting scheduling, and reminders with professionalism and precision.

Data Entry
I specialize in accurate data entry and database management using platforms like Salesforce, Thryv, and Citrix, ensuring clean, updated, and actionable business data.

Customer Service (Email, Chat & Voice)
I’ve supported high-volume customer service accounts in BPO and corporate environments. I’m trained to resolve concerns efficiently while maintaining a positive experience for clients.

Insurance Claims Support & Coordination
With direct experience assisting underwriting and claims processing teams, I manage document follow-ups, maintain claim timelines, and ensure smooth communication with policyholders.

Microsoft Office & Google Workspace Expert
Skilled in Word, Excel, PowerPoint, Google Docs, Sheets, Calendar, and Drive. Whether it's data tracking, reports, or presentations, I can deliver high-quality, well-organized output.

Photoshop & Canva for Basic Graphics
Need visuals for documents or social media? I offer light graphic editing for marketing materials, reports, resumes, and more.
Experiences:

Customer Service Support – Voice, Chat & Email
Handled inquiries, resolved issues, and ensured client satisfaction in a BPO setting.

CRM Data Entry & Lead Management (Salesforce, Thryv)
Updated customer records and streamlined business listings using multiple CRM tools.
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management for Busy Professionals
Organized inboxes, set appointments, and maintained daily schedules.

Admin Support & File Organization (Google Drive & OneDrive)
Created digital filing systems, labeled files, and improved document access efficiency.

Insurance Claims Follow-up & Document Coordination
Managed policyholder communications and document collection for insurance underwriting teams.

Accounts Payable Specialist – Accurate Invoicing & Vendor Coordination
Processed invoices, resolved discrepancies, and worked closely with procurement and finance teams using ERP systems.

Basic Graphic Design with Photoshop & Canva
Created branded templates, resumes, and simple marketing visuals.

Why Clients Choose Me:
Detail-oriented & reliable
Strong communication skills
Quick to learn and adapt
Handles confidential information with care
Always delivers on time

Whether you need ongoing virtual assistance or short-term support on a specific project, I’m ready to step in and help your business run more smoothly.

Let’s work together—message me and tell me what you need help with today!

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

I have nearly six years of experience providing comprehensive administrative support in corporate and remote environments. This includes managing email correspondence, scheduling, document organization, maintaining digital records, and coordinating with internal teams. I’ve supported executives and team members in ensuring smooth day-to-day operations, while also handling special tasks like document audits, reporting, and process coordination. I’m proficient in tools such as Microsoft Office, Google Workspace, Citrix, and various CRMs.

Office and Administration » Data Entry

Experience: 5 - 10 years

In multiple roles, I’ve been responsible for high-volume data entry tasks with a strong focus on accuracy and confidentiality. I’ve worked with platforms such as Salesforce, Thryv, client portals, and Excel to collect, verify, and enter business, banking, and insurance data. My experience includes validating customer details, updating records in compliance with company standards, and preparing clean, error-free documentation for internal use.

Customer Support » Customer Service

Experience: 5 - 10 years

I’ve handled both inbound and outbound communications in fast-paced environments, assisting customers via phone and email. At Aetna (CVS Health), I supported health insurance members by addressing inquiries, resolving claim-related issues, and guiding them through policy details. I’m skilled at building rapport, staying calm under pressure, and delivering a professional experience while ensuring policy and data privacy compliance.

Other Skills

Accounting » Accounts Payable

Experience: 6 months - 1 year

As a Supplier Care Specialist at Merck Business Solutions, I was responsible for processing invoices and resolving payment discrepancies using ERP tools. I coordinated with procurement, logistics, and vendors to ensure smooth payment cycles, maintained documentation, and tracked compliance with supplier agreements. I also handled delivery and quality-related concerns that impacted billing.

Customer Support » Healthcare

Experience: 2 - 5 years

While working at Aetna CVS and Combined Insurance, I served as a Claims Coordinator, assisting policyholders with documentation for claims processing. I reviewed and organized policy documents, followed up with customers on pending requirements, and ensured claims were processed accurately and on time. This role demanded a high level of attention to detail, system navigation, and a customer-first mindset.

Professional Services » Management Services » Advertising Management

Experience: 1 - 2 years

Utilizing various platforms such as the client portal, Salesforce, and Thryv through Citrix, data collection is streamlined. This involves gathering pertinent information about businesses actively advertised on Google. Once the data is collected, it is efficiently communicated by email directly to clients or business owners and managers. This proactive approach ensures that stakeholders are kept informed about the status of their business's advertising activities on Google, fostering transparency and engagement.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: SAN PEDRO, LAGUNA

Tests Taken: DISC
Dominance: 34
Influence: 20
Steadiness: 26
Compliance: 20: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”