I work as a Customer Service Representative in one of the biggest BPO company in the Phillipines.
I handle an Australian account and have the skills to interact with different people.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.