4 years employed at KM2 solutions (call center) Customer service/debt collections department (23rd April 2010 – 12th May 2014)
Duties Performed: *front end debt collection & collection calls
*Customer service - Advising payment criteria
- Payoff balances
- Past due amounts
- Assisting with Deferments & Due Date changes
- Modification submits
- Devising strategies to bring past account current
- collecting payments over phone with Debit, Credit, Visa & Master card
Checking & Savings
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