EdwinHernando

Experienced Customer Support and VA

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Associates degree

Last Active

March 22nd, 2021 (1399 days ago)

Member Since

July 7th, 2014

Profile Description

I have extensive experience in Customer Support, for the past 7 years I've been using Freshdesk, Zendesk and Help Scout to handle email tickets, returns, refunds, apply and cancel subscriptions, sending individual email such as newsletters, reset and resend passwords. I have years of experience using Shopify. I update/create product Upgrade to see actual infoeck Order details and send tracking for customers orders. 
My ability to work well with others is one of my asset. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward working with you as a customer service rep and a go-to-guy for any additional task you need assistance with. I am confident I will make an immediate contribution to your team.

Top Skills

Other Skills

Basic Information

Age
41
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 34
Influence: 34
Steadiness: 22
Compliance: 9
English
C1(Advanced)
Government ID
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