Russell

Virtual Assistant | Admin Support | Customer & Tech Support

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Overview

Looking for full-time work (6 hours/day)

at $4.18/hour ($600.00/month)

Associates degree

Last Active

June 12th, 2026 (today)

Member Since

July 7th, 2014

Profile Description

Reliable Virtual Assistant Skilled in Customer Care, Admin Support, and Technical Assistance
I am a reliable Customer Support and Administrative Specialist with 10+ years of experience assisting businesses in industries, including salvage vehicles, web hosting, telecommunications, insurance, and healthcare apps. My expertise covers handling customer inquiries via email, chat, and voice, preparing and reviewing contracts, managing CRMs, and providing technical support such as web hosting, domain/DNS, and email configuration.

I’ve worked with global teams and supported clients in Australia, the U.S., and the U.K., ensuring smooth operations and excellent customer experiences. I am skilled in tools like Zendesk, Salesforce, Podium, Pipedrive, Google Workspace, and Slack, and I adapt quickly to new systems.
If you’re looking for someone who can combine strong communication, admin support, and technical know-how to help your business run more efficiently, I’d be glad to be part of your team.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Experience in troubleshooting web hosting service, domain DNS settings, PC, laptop and software troubleshooting

Customer Support » Customer Service

Experience: 5 - 10 years

Worked as a Customer Representative in the BPO industry for 8 years, experienced in providing excellent customer assistance via email, chat or voice

Office and Administration » Administrative Support

Experience: 6 months - 1 year

Provided comprehensive administrative assistance by reviewing and preparing vehicle contracts of sale, ensuring accuracy and compliance. Communicated with sellers and assisted the company’s buyer with managing leads and deals. Handled customer inquiries promptly and professionally via email and chat to maintain strong client relations. Responsible for drafting contracts of sale and maintaining an up-to-date database of vehicle contracts, contributing to efficient operations and smooth transaction processing.

Other Skills

Basic Information

Age: 54

Gender: Male

Website: Sign Up with Pro Account to View

Address: QUEZON CITY, NCR

Tests Taken: IQ
Score: 94: DISC
Dominance: 12%
Influence: 38%
Steadiness: 15%
Compliance: 34%: English
C1(Advanced)