I work as a technical support representative for a Telecommunication company based in New Zealand. I've been with the company for more than two years and consecutively belong to the top performer. Been warded multiple times as the top agent.
We cater issue's concerning broadband connection , email, and modem configuration. Up selling is also one of our task to ensure customer will get the best of our service based on their needs.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.