I have a total of 6 years and 4 months worth of experience in the BPO industry. I have developed a strong will to make sure customer’s needs are met, and at the same time, keeping them happy while they do business with us. Also since our customers are Americans, I could communicate in English very well.
Aside from CSR responsibilities, I have done various roles as well such as Data Entry and Order Management.
My skill includes servicing people over the telephone, providing updates via phone email. Im great with microsoft programs (e.g
excel, word, powerpoint ) as these are applications i worked with everyday. I have basic skills in online marketing,
SEO strategies, blogging, ZOHO CRM, content writing, calendar organization, wordpress , audio and video editing and other general tasks.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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