Substantial experience in customer service with four years in
the insurance industry in the US, helping providers and
member verify benefits and eligibility, claims, prior
authorization, prescription refill and setting appointment to
improve workflow, and save time
Experience: 2 - 5 years
I worked as a customer service in healthcare settings for 4 years where we help insurance members and providers verify benefits and eligibility , give instructions on the process of the claims, prior authorization. We underwent different training over 4 years, where HIPAA was emphasized.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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