Liezl

Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $2.41/hour ($454.55/month)

University of the Philippines graduate in Bachelor of Science in food Technology

Last Active

August 13th, 2018 (2865 days ago)

Member Since

July 4th, 2014

Profile Description

I am a graduate of the premiere university in the country, the University of the Philippines with almost 10 years of experience in the call center industry.
I have handled customer support, data entry, web researching, email and live chat handling.

I am proficient in MS Word, Excel and Powerpoint, Magento and Google Docs. I am fluent in written and verbal English. I can work effectively in a team or alone with minimal or no supervision.

As a customer service representative, I consistently achieved performance benchmarks in all areas (call speed, accuracy, volume). I also became one of the assigned coaches for new representatives. I helped them on challenging calls during their transition period.

I have also worked as a customer service executive in Singapore for almost 3 years. I was handling customer complaints and inquries via email, phone call or in person. I was also responsible for managing the company's email and Facebook account.

Top Skills

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

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Tests Taken: IQ
Score: 125: DISC
Dominance: 39
Influence: 9
Steadiness: 25
Compliance: 27: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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