For the past 14 years, I've dedicated myself to ensuring top-tier service quality in the BPO industry. From client engagement to comprehensive team training and process audits, my experience runs deep. I've played pivotal roles in launching 2 projects, crafting and sustaining essential quality processes throughout.With a focus on customer service and technical support, I've supported HR departments and multinational company employee services. I've led expansions, guaranteeing quality across departments and managed teams of up to 4
Experience: 5 - 10 years
I have been the head of operations of a start up call center. I have handled around 50 FTE during that time.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.