All Around Virtual Assistant Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 9th, 2024 (10 days ago)

Member Since

July 3rd, 2014

Profile Description

The big chunk of my work experience is more on assuring that the quality of service being provided is at the utmost. I have been a quality assurance specialist in a BPO industry for 6 years. My job requires me from client engagement down to training the whole team on processes updates, auditing and what not. I have been a part of a launch team for 2 projects. Being part of the transition team, I was the one who created, implemented and sustained all quality processes necessary for the project. Most of the teams that I handled were more on customer service and technical support team. I have been working as part of the quality team for several multinational company. I support the human resource department and the employee service (customer service and payroll). I spearheaded the expansion of the whole center in making sure that a quality model is installed for each department. I was previously the OIC of my team who handled 4 FTEs. I can work efficiently on SAP, TALEO,PEOPLESOFT and other HR systems. My excel skill is intermediate. I can speak and write English fluently.
My management skill can be rated 8 out 10. I have also been working as a part time VA for the longest time. I do admin works and email marketing.