I have an extensive experience in Quality Assurance/Monitoring and Customer Satisfaction as I have been in the call center industry for a decade. I spent good 5 years in the Quality department. My knowledge in MS Excel is quite good as I used to do daily reports in my previous company using it.
In 2013, I started working as Virtual Assistant for a property management company. I am responsible in overseeing operations and managing a team of 6. I list properties on third party sites as part to generate bookings and revenue.
I can definitely work with minimal supervision as I figure out solutions and make good decisions when need arises.
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