I ahve worked in various companies that caters to both phone and frontline customer service. I have experiences in sales and marketing when I worked on a fastfood chain and in callcenter company. I am currrently working as a Key Account Specialist in a research and Development company in the US. Primarily, my scope of work covers sending out daily reports to clients, monitors service requests, attends to meeting with stake-holders, and other similar administrative job like responding to email inquiries.
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