0fec24d9b08d 8910d4

Jack of All Trades!

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 90,000.00/month
( $1,655 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $9.56 USD/hr )
EXPERIENCE OVERVIEW
Social Media Manager| Appointment Setter | Customer Support | Real Estate VA | Virtual Assistance
BASIC INFORMATION
Age:
35
Gender:
Female
Tests Taken:
IQ
Score:  115

DISC
Dominance:63
Influence:21
Steadiness:9
Compliance:7

English
 C2(Advanced/Mastery)
Last Active:
July 11th, 2022 (32 days ago)
Member Since:
June 29th, 2014
SKILL SUMMARY

I've been described as someone who makes sure to get things done, put plans into action and turn big ideas into reality. I can manage your social medias that will make your work much easier and will help you get more exposure by posting helpful content for your viewers and potential customers. A trustworthy customer support helping e-commerce and travel companies boost their client's satisfaction rate through phone, email and chat support. I'm patient and attentive to details which makes me an excellent representative for the company and a conversable team worker. An experienced telemarketer who makes sure to get all the details needed in getting more customers for the business. A virtual assistant that help companies get quality agents to work with them. I value time so I make sure that I get things done before deadline and making sure that I only provide quality service to my clients.

I have worked for 2 years as a subject matter specialist for a travel company which boosted my knowledge in the travel industry. I have also worked as a virtual assistant for a start up travel agency,doing recruitment and making sure they get quality agents that will be an asset to the company, not a liability. Aside from the travel companies, I've worked for an e-commerce company as customer support,helping them create orders, assist customers who wanted to place an order and also those who had problems with their orders. I have also worked for other businesses from the US. Either a start up or a large company. I helped them set appointments for potential clients that will help boost their sales revenue. One of which is a privately owned Real Estate Company.

I am proficient in using Softwares/Apps/Programs like zendesk, mailchimp, slack, tawk.to, lucky orange, big commerce, basecamp, canva, wordpress, Facebook, Instagram, Pinterest, Youtube, Twitter, Google+, LinkedIn, Skype, Google Hangouts, MagicJack, Zoom, GotoMeeting, Dropbox, Google Drive,Trello, Aliexpress, Viber, Whatsapp.

Furthermore, I possess excellent verbal & written communication skills. I am self-driven, reliable and have strong prioritization and time management skills. I have excellent experience in Microsoft Office,
Google Docs and other related applications and can learn new system applications quickly and efficiently.

 My goal is to, not just meet my client's expectation, but to exceed it!

JOB EXPERIENCE and SKILLS
Virtual Assistant
Social Media ManagerEmail Support
Customer Chat Support
Sales Chat Support
Administrative Assistant
Customer Service Representative
Order Taker
Inbound Sales Agent
Outbound Sales
Appointment Setting
Lead Generation
Booking Agent
Good Communication Skills
Multi-Tasker
Can work with minimum to no supervision
Fast Learner
Social Media Management
Web Researcher
Ability to work under pressure
Can adapt to any type of working environment
Flexible when it comes to scheduling

I can help you with (but not limited to):
1. Administrative Tasks
•Data Entry and Internet Research
•Database/CRM Management
???Email Management and email response handling
•Online File Organization using Dropbox, Google Docs and Spreadsheets
• Project Online/Team Management
• General VA
• Gmail, Yahoo Mail, Hotmail/Outlook
• File management using Google Drive, Dropbox
• Converting pdf to word
• . Data mining
• Basic Knowledge of Wordpress

2. Social Media Management
•Social Media profile set-up and verification for social media platforms
•Managing various social media platforms

3. Customer Service Support
•Chat/Phone/Email
• Bookings, Hotel Reservations/Travel with flights/Rental inquiries
• Order processing, follow-ups, refunds, coordinating with the manufacturer, etc.   

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Recruitment Assistant
  • Research
  • Travel Planning
  • Speaking
  • Writing
  • Email Marketing
  • Facebook Marketing
  • Telemarketing
  • Customer Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been dealing with the English language since I was a kid. Though it's not my first language, we were taught to speak English in school. I've also been using English in a daily basis up until now since I am working with foreigners and English is the main language we use at work.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging

Sales and Marketing
EXPERIENCE

I have worked as an Outbound Sales Representative for a couple of B2C and B2B campaigns

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Telemarketing

Graphics & Multimedia
SKILL RATING
  • Recording Audio

Customer Service & Admin Support
EXPERIENCE

With the jobs I had in the past, I had dealt with time management and a lot more. My account in the BPO industry (office based) is a US travel website.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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