Spinner | Virtual Assistant | Project Manager

Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

Some College - D

Last Active

July 21st, 2014 (3797 days ago)

Member Since

June 28th, 2014

Profile Description

General knowledge about hardware and software. Has worked for 2 years in AT&T Technical Support desk. Had 3 months experience managing new hires in Service Delivery as Support - to note that the supervisor was a new hire too. Did coaching to outlying performers - results were good as each employee were able to understand the purpose of the coaching; number of coaching done per employee was dependent on the score they achieve on a daily basis. Tracked employee performance growth. Created strategic plans to promote good performance while keeping good behavior. Assisted a 15 man team, all new hires, to be a part of the lead teams. Retained employees by doing peer to peer counseling. Promoted good competitive environment to drive performance. Quick study and is very willing to be trained. Has good time management. Works under minimum supervision. Has good communication skills both written and verbal. Sufficient with computers and has adequate typing speed. Has good knowledge with web mails and client emails, Outlook and Mac Mail.