MaYenne

Digital Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $17.05/hour ($2,999.99/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

December 10th, 2024 (3 days ago)

Member Since

June 23rd, 2014

Profile Description

Digital Operations Manager / Marketing Assistant / Client Success Manager / Customer Support / SEO & Social Media Management with 12 years of digital marketing experience in operations and project management, administrative support, social media marketing, search engine optimization, customer support, content management & keyword research, serving clients in the United States, Canada and Australia.

I have completed my English Test with High Advanced C2 as well as DISC Profile from Tony Robbins.

With extensive experience in streamlining operational workflows to support high-ticket sales and managing cross-functional teams, I am confident in my ability to enhance your company's efficiency and contribute to its long-term success. My background in creating scalable systems and improving operational processes uniquely positions me to excel in this role.

I am particularly skilled at identifying gaps in workflows and implementing actionable solutions that drive efficiency and better outcomes. My collaborative approach with cross-functional teams has allowed me to refine existing processes and develop new ones that align with the company's vision and long-term goals.

I am eager to bring my skills in operational management, process improvement, and team collaboration to Franki, Inc. I am confident that my experience in scaling operations and ensuring high-quality client experiences makes me a strong fit for this role. I would welcome the opportunity to further discuss how I can contribute to the continued growth and success of your team.

Top Skills

Experience: 2 - 5 years

Streamline digital processes to improve efficiency and productivity. Develop systems/processes, standard operating procedures, training videos, and create training portals/playbooks to help the business scale. Identify inefficiencies and implement process improvements to enhance operational efficiency.

Serve as point of contact for key clients, ensuring their needs and expectations are met and maintain strong client relationships Ensure high levels of client satisfaction and retention.

Experience: 2 - 5 years

Supervise and mentor the operations team, ensuring high performance and professional development Coordinate with cross-functional teams, including sales, marketing, and creative departments Foster a collaborative and innovative team culture Ensure continuous training for team members

Other Skills

Experience: 2 - 5 years

Contribute to the development and execution of the agency’s strategic goals. Identify opportunities for business growth and operational expansion. Collaborate with senior leadership to align operational strategies with business objectives.

Experience: 2 - 5 years

Analyse campaign performance and generate actionable insights. Prepare and present regular reports on key performance indicators (KPIs). Use data-driven insights to refine strategies and achieve business objectives.

Experience: 2 - 5 years

Contribute on creation and execution of digital marketing campaigns. Monitor and analyse performance metrics to identify areas for improvement. Align digital operations with business goals and market trends.

Basic Information

Age
40
Gender
Female
Website
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Address
Naawan, Misamis Oriental
Tests Taken
IQ
Score:  125
DISC
Dominance: 41%
Influence: 29%
Steadiness: 15%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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