Technical Helpdesk Analyst, CSR/TSR, Data Entry

Overview

Looking for full-time work (8 hours/day)

at $5.19/hour ($1,000.00/month)

Graduate of Bachelor of Science in Information Technology

Last Active

July 3rd, 2025 (343 days ago)

Member Since

June 23rd, 2014

Profile Description

 •Information Security Analyst (IDAM) with three years of
experience with expertise in processing end-user’s modeled requests.

With a total of eight years and ten months of experience, in the ITO
industry. 

•Technical Helpdesk Analyst with expertise in delivering support
services and resolving end-users’ complaints through voice, chat,
emails and self-service portal tickets.
•

Qualified Technical Service Representative with six years in fast
paced customer service and call center environments. Professional
under pressure.
• Call Center Representative versed in customer support in high call
volume environments. Advanced computer skills and telephone
etiquette.

 
I worked before as a graphic artist, we designed tarpaulins, posters, invitation cards, calling cards, customized gifts like mugs,tumblers,t-shirts and etc. I use adobe photoshop in designing.
I was also a  data encoder when I was a working-student, we sell event-tickets online. After that, I d ---------- to work as a call center agent as Technical Representative in 2016. After a year got promoted to a different task , more on data typing and using alot of tools (msexcel,msword,billings and etc.)to resolve customer's issue. My typing speed is 45 to 50 wpm.I worked in BPO for 6 years.

I am a dedicated person, whatever i do i will make sure to focus on my job always. Work with very good performance and quality.Work efficiently to my daily tasks.I will make sure to have my employer be satisfied in my job.Applying my skills from job experiences and to enhance what i already have.