Customer Service Support, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $1.89/hour ($363.64/month)

College Degree

Last Active

June 22nd, 2014 (4366 days ago)

Member Since

June 23rd, 2014

Profile Description

I worked in a call center for close to 6 years as a Customer Finance Specialist/Customer Care Representative for Sprint (one of the top Mobile Carriers in the US). I have enjoyed it so much as everyday was a learning experience for me. I take each call as a challenge, building relationship and resolving customer’s issue was of utmost importance to me with minimal supervision. Thus, I was able to maintain excellent Customer Satisfaction (CSAT) and Quality Assurance (QA) rating ever since then and been consistently getting positive evaluations and became a Team Leader/Supervisor as a result of my hard work.
I'm a hard worker with the experience to get things done efficiently. I can contribute my organizational skills and my ability to work well in a group. Most importantly, I am experienced in the areas this company needs to grow. I care about what I do and draw satisfaction from the pride I have in my work.