I'm an experienced customer service and technical support team leader for a telecommunications company. I have strong passion for growth, embodies spirited teamwork, and puts customer satisfaction first.
Experience: 2 - 5 years
Since 2017, I have been a customer service representative for a telecommunications company based in Canada. I take in inbound calls, chats, email interactions, and tasks. Call concerns can be billing, account changes, sales, technical support, order processing, etc.
Experience: 2 - 5 years
I am currently employed as a team leader, supporting a telecommunications company based in Canada. I ensure that Key Performance Indexes and Service Level Agreement are met or exceeded. Some of my roles are people management, coaching and mentoring, and implementing company rules and HR processes, etc...
Experience: 2 - 5 years
General Bookkeeping and accounting Preparation, Presentation, and Analysis of Financial Reports
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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