Ranilo

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

September 26th, 2024 (76 days ago)

Member Since

June 21st, 2014

Profile Description

I'm an experienced customer service and technical support team leader for a telecommunications company. I have strong passion for growth, embodies spirited teamwork, and puts customer satisfaction first.

Top Skills

Experience: 2 - 5 years

Since 2017, I have been a customer service representative for a telecommunications company based in Canada. I take in inbound calls, chats, email interactions, and tasks. Call concerns can be billing, account changes, sales, technical support, order processing, etc.

Experience: 2 - 5 years

I am currently employed as a team leader, supporting a telecommunications company based in Canada. I ensure that Key Performance Indexes and Service Level Agreement are met or exceeded. Some of my roles are people management, coaching and mentoring, and implementing company rules and HR processes, etc...

Other Skills

Experience: 2 - 5 years

General Bookkeeping and accounting Preparation, Presentation, and Analysis of Financial Reports

Basic Information

Age
34
Gender
Male
Website
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Address
Mandaluyong, Manila
Tests Taken
IQ
Score:  129
DISC
Dominance: 29
Influence: 15
Steadiness: 22
Compliance: 33
English
C2(Advanced/Mastery)
Government ID
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