Katrina

Data Entry * Research * Word Processing * Virtual Assistant

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $1.43/hour ($272.73/month)

College

Last Active

June 19th, 2015 (4021 days ago)

Member Since

June 19th, 2014

Profile Description

I can help you 24 hours a day, 7 days a week and I am ready to solve any problem, or answer any query you may have immediately. Hi I would like to apply to your job post.
Here's an overview about my experience. Thank you.
-I respond to chat inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
-I listen attentively to customer needs to ensure a positive customer experience.
-I access electronic and research systems to look up product information and availability.
-I strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first chat and avoid escalation of issues.
-I excel within a service-oriented company, demonstrating a talent for -communicating effectively with customers from diverse backgrounds.
-Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.
-Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service.
-Recommended solutions within customer budgets and proactively followed up with all leads.
* Data Entry
* Research
* Word Processing
* Virtual Assistant
* Personal Assistant
* Admin Assistant
* Excel Data Entry
* PDF to Excel Conversion
* PDF to Ms Word Conversion
* Presentation Formatting
* Mailing List Development
* Bulk Mailing
* Typing
* Other -...

Top Skills

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 18
Influence: 30
Steadiness: 30
Compliance: 23
Government ID
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